TICKET REFUNDS

* All fields marked with an asterisk (*) are mandatory

Before requesting a refund, please ensure that your booking has been canceled.
Depending on the ticket fare conditions, refunds are made to the bank account provided by the ticket holder. For more information, please contact our customer service team.

PERSONAL INFORMATION

{0} is mandatory
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.
{0} is mandatory The {0} field must have less than {1} characters. The {0} field can only contain letters.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.

{0} is mandatory The phone number you entered is invalid. Please change your request. You have entered an incorrect telephone number.
{0} is mandatory The email address is invalid.
Incorrect Flying Blue number. Please verify your entry. Incorrect Flying Blue number. Please verify your entry. Please complete this field. Incorrect answer format.

TRIP DETAILS

{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.
Choose a departure date matching the format dd/mm/yyyy
{0} is mandatory The {0} field can only contain numbers and/or letters. Incorrect format. Please change your entry.

REFUND REASON

REFUND METHOD

    {0} is mandatory

    For any payment method other than a bank card, please attach your bank account details (relevé d'identité bancaire or RIB for a French bank account) or your IBAN code.