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Contact us
From flight delays and refund requests to missing or damaged baggage and lost property, Air France is here to help.
We do our best to find a quick and effective solution for you.
Before contacting customer service, have you checked our FAQ? You may find the answer to your question.
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Requesting a ticket refund
A refund is subject to the conditions of the fare you purchased.
Making a claim
Do you wish to make a request or send a positive feedback?
Declaring a baggage incident or lost property
Did you leave any personal belongings or carry-on baggage onboard an Air France aircraft, in a waiting room or at a check--in desk?
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Were you unable to locate your baggage on arrival or was it damaged?
We do our best to help you resolve these issues.
Contacting Flying Blue
For all questions concerning your loyalty program and using your Miles, contact Flying Blue directly.
Contacting Web Support India
For questions about tickets purchased on our website, Online-check in, or for contacting us for technical issues.
Other Air France contacts
- Telephone sales and reservations queries
To purchase your ticket by telephone, please call (0)124 2720272 or 1800 180 00 33 (Toll free)
To purchase your ticket by telephone, please call (0)124 2720272 or 1800 180 00 33 (Toll free)
- Saphir
With Saphir, we do our best to make traveling easier for reduced mobility passengers.
With Saphir, we do our best to make traveling easier for reduced mobility passengers.