For a faster response, please fill in the online form.
Requests and Claims
Air France India Customer Relations Service
If your permanent residency address is in India and you wish to make a claim relating to an Air France flight, we are here to help you.
You wish to contact our Customer Relation Department
Alternatively, you can contact us by mail at following address:
Air France
Customer Service
8th Floor, Tower No. 8C,
Cyber City, DLF Phase II,
NH8, Gurgaon, 122002.
Fax Number: +91 (0)124 2567630
You can also contact our Customer Care Department by phone (Mon to Fri from 10:00 hrs to 11:30 hrs and 14:00 to 15:30 hrs)
1800 180 00 33 (Toll Free All India) or +91 (0)124 2720272 (standard Charges Apply)
For your information
Don´t forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice etc.
Air France
Customer Service
8th Floor, Tower No. 8C,
Cyber City, DLF Phase II,
NH8, Gurgaon, 122002.
Fax Number: +91 (0)124 2567630
You can also contact our Customer Care Department by phone (Mon to Fri from 10:00 hrs to 11:30 hrs and 14:00 to 15:30 hrs)
1800 180 00 33 (Toll Free All India) or +91 (0)124 2720272 (standard Charges Apply)
For your information
Don´t forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice etc.
| We will be closed on the following days: | |
|---|---|
| January 26, 2012 | Republic Day |
| February 20, 2012 | Maha Shivratri |
| March 8, 2012 | Holi |
| April 6, 2012 | Good Friday |
| August 2, 2012 | Raksha Bandhan |
| August 10, 2012 | Janmashthami |
| August 15, 2012 | Independence Day |
| September 19, 2012 | Ganesh Chatuthi |
| October 2, 2012 | Mahatma Gandhi´s Birthday |
| October 24, 2012 | Dussehra |
| October 27, 2012 | Idul´ Zuha (Bakrid) |
| November 13, 2012 | Deepavali |
| November 15, 2012 | Bhai Duj |
| November 28, 2012 | Guru Nanak´s Birthday |
| December 25, 2012 | Christmas |
If your claim concerns Flying Blue...
Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date?The Flying Blue Customer Service Center is here to help and will answer all your questions. You may contact them at:
Telephone : +91 (0) 124 2723000, Toll free - 1800 180 00 77
Fax : +91 (0) 124 2567603
Telephone : +91 (0) 124 2723000, Toll free - 1800 180 00 77
Fax : +91 (0) 124 2567603