Air France - Sky Team
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Requests and Claims
Air France India Customer Relations Service

If your permanent residency address is in India and you wish to make a claim relating to an Air France flight, we are here to help you.

You wish to contact our Customer Relation Department

You may contact our Customer Services department at;

Air France
Customer Service
8th Floor, Tower No. 8C,
Cyber City, DLF Phase II,
NH8, Gurgaon, 122002.
If you wish to submit your claim online, please fill in the online claim form.

Online Claim form


 For your information
Don't forget to include original supporting documents with your letter which will allow us to process your request: these include ticket receipt, boarding pass, invoice etc.
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If your claim concerns Flying Blue...

Have you lost your Flying Blue card? Are there Miles missing from your account? Are your Flying Blue personal details up-to-date?The Flying Blue Customer Service Center is here to help and will answer all your questions. You may contact them at;
E-mail : flyingblue.india@klm.com
Telephone : (0) 124 2723000, Toll free - 1800 180 00 77 from MTNL and BSNL lines only
Fax : (0) 124 2567603

Flying Blue Customer Care department